Thank you for visiting Stitchpunk Ltd - a one woman, two cat, one tortoise operation fueled by colour,music and audiobooks.
Unless noted otherwise in the listings all yarns and dyes are sourced from within New Zealand
Payment to be made within 7 days of purchase please. If you change your mind within the 7 day period then please convo me to let me know.
PayPal is preferred for purchasers from outside New Zealand.
Within New Zealand I'm happy to accept payment by bank transfer.
All items are shipped by Pass the Parcel courier locally and by NZ Post (internationally) within 5 days after payment is made, and items will be packaged to protect them from rain as well as normal handling. Please note that any import duties or taxes imposed in your country must be paid by the purchaser.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you change your mind about a purchase after payment but BEFORE the item has been shipped then please convo me to arrange a refund.
I have made every effort to portray the colours of my yarns accurately using only natural light; however computer monitor colours vary.
Please remember that my hand-spun yarns are HAND-MADE. Twist angle and thickness will not be 100% consistent throughout any skein and there may be small nubs or fluffy patches. Many of the yarns have been hand-dyed by myself or other indie dyers and as such there may be a tiny amount of colour bleeding when the yarn is first washed. This will not affect the overall shade or colour intensity of the yarn.
If you encounter a problem with a yarn that you have purchased then please convo me to discuss it.
If you are interested in requesting custom-dyed yarn or fibre then please convo me - I'm happy to consider it. Please bear in mind though that I also have a full time job so the production of large orders may take some time.
Sorry, but I do NOT do spinning to order.